FAQs

• How do I get the eBook/s once I pay for it/them?

As soon as the payment goes through, you are sent an automatic confirmation email to the email address you used during the checkout. That confirmation email also contains the download instructions along with the secure download link. You simply click on the link and the PDF file will download to your computer/device (depending on file size and your internet connection speed, this can take several seconds to several minutes).

• Do I receive the eBook in my mail?

The Squat Challenge offers eBooks only, no hard copies are shipped.

• How do I get help if I got a problem?

You can always email us to: contacttsch@gmail.com We are glad to help.

• Once I have purchased my eBook, will it always be available?

Yes, once you have purchased the eBook it is yours. The title is stored on your eBooks.com account and you can access it at any time by logging in with your username and password. Most formats allow you to download the title as many times as you like however, we do put a limit on the downloads to prevent abuse of the system. If you need to download your eBook again and you are receiving an error message indicating that you have used all of your licenses, please contact us and we will be happy to resend the eBook to you.

• What currency are the eBooks prices in?

The eBooks are in US dollars, if you are purchasing outside the US, your card will automatically convert the money to US dollars, or to make sure how much you are going to pay, covert your currency to US dollars on xe.com

• Do I need special software or hardware to read eBooks?

All you need is your PC, laptop or a smart phone. We offer eBooks in PDF format, so if you are using IOS you can download our eBook on your iBook app, and if you are using an Android you need to have adobe reader.

• How to download the eBook on IOS?

View a PDF email attachment

You can open PDF documents, such as a PDF attached to an email, with iBooks:

Open the email with the PDF attachment, and tap the attachment.

Tap the Share icon.

Tap "Copy to iBooks" to open the attachment in iBooks. 

When you use iBooks to open a PDF, iBooks automatically saves a copy of the pdf to your iBooks PDF shelf.

The next time you sync your iOS device with a computer, your PDF saves to either iBooks or iTunes.

For OS X Mavericks or later, your PDF syncs to your iBooks Library.

For OS X Mountain Lion and earlier or Windows users, these PDFs will sync to your iTunes Book Library.

• Can I print the eBook out after I get it?

Yes. You can print the entire eBook or just specific pages if you wish. 

• I never got the confirmation email, now what?

Double check in your email junk or delete folder to make sure it didn't get filtered there by mistake. Also confirm the email you used during the checkout is in fact your correct and/or working email address. Some people use a different email address in their PayPal account from their normal working email address for example. If you still can't find the confirmation email, contact us and include your email address so we can find your order and send you the link to access your files.

• I purchased the wrong eBook, can I exchange it?       

We are unable to exchange any eBooks, so make sure you read carefully before purchasing any eBooks.

• Can I have a refund?

Unfortunately we do not refund, so make sure you read the description of each product before making the purchase. You can also email us if you have any specific questions about the eBooks.